Maidenform Reviews

Absolutely the WORST quality of underwear I have ever purchased. If I could give this company 0 stars, I would. EVERY single panty I bought ended up ripping after wearing them once or washing them. They are so poorly made and definitely NOT worth the price. Stay away..

Placed my first order with Maidenform for multiple pair of underwear. My first HUGE issue is each of the 7 pair of underwear in my order came in separate plastic bags twice the size of the underwear in them, then in a massive plastic shipping bag 10 times the size needed AND each pair on their own plastic hanger. Seriously? Such an excessive, unwarranted use of plastic! 6 of the 7 pair are ok. Not super soft, but they also weren't super expensive. One pair is horribly scratchy and stiff feeling. It's odd because I got 3 pair of that same style and only one pair feels like this. And the whole pile smells terribly, so much so that it started hurting my throat and turning my stomach. Maidenform is definitely doing their part to kill our environment and give their customers Cancer from the toxins used in their products. Super gross!! Returned, never buying their products again and will spread the word as much as possible.

I ordered from their website as I no longer trust Amazon for quality undergarments. The package arrived with no packing slip or invoice, nor did I get an email receipt of my order. Ended up having to call their CS as the website login doesn't work. I won't be ordering again.

After spending far too much time getting an order together, the Maidenform website will not work. I tried Chrome and Edge, neither system worked. I was unable to actually place my order. In seeking help, they have no email contact, chat is not on after hours and the phone service is also not available. I am left frustrated, with no completed order, and such a waste of my time.

Worst customer service. I ordered directly from them for the first time. 9 days later my order is still in processing, no shipment update, etc. I try to contact their customer support team to ask questions and the number doesn't even work for days. Although my order is "stuck in processing", I still can't cancel it. Best part is that if doesn't fit -- it is 6 weeks to process returns. I understand systems are slower due to COVID, but don't blame COVID for your subpar service and communication. Will NEVER order from these guys again.

The fastest shipping during the coronavirus yet. There were no issues and it came fast. I called up customer service and they my order would ship soon and it shipped later that same day. The items came in fine and double packaged! That I have never seen.